Duties & Taxes
Welcome to our important information section. As a valued customer, we strongly encourage you to read through the following details carefully. This section is designed to help you understand the customs, duty, and tax responsibilities associated with your order based on your country’s regulations. Being well-informed about these aspects is crucial to ensure a smooth and hassle-free shopping experience. Please take a moment to familiarize yourself with these policies, as they play a significant role in the delivery and pricing of your purchases.
UNDERSTANDING IMPORT DUTIES AND TAXES FOR
EU Countries - we comply with the IOSS scheme.
EU Countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
A Visual Guide to Your Order's Journey
Orders valued UNDER €150
1. Order placement
You select and purchase a product from our online store.
2. Order Processed and shipped
We prepare and dispatch your order from our warehouse.
3. Arrival at Customs in Your Country
Your order arrives at customs in your country for inspection and processing.
4. Final Delivery
Your order undergoes a quick customs clearance without extra duties and taxes and is then delivered to you.
5. Completion
You receive your order.
A Visual Guide to Your Order's Journey
Orders valued OVER €150
1. Order placement
You select and purchase a product from our online store.
2. Order Processed
We prepare and dispatch your order from our warehouse.
3. Shipment
The order is shipped towards your country.
4. Arrival at Customs in Your Country
Your order arrives at customs in your country for inspection and processing.
5. Assessment of Duties and Taxes
Customs authorities assess if any import duties, VAT, or other taxes apply to your order.
If Applicable
6. Notification to Customer
You receive a notification about any duties or taxes owed, typically through the courier service or mail.
if applicable
7. Customer Pays Duties and Taxes
You pay any assessed duties and taxes, either online or upon delivery, depending on your country’s system.
8. Final Delivery
Once any required duties and taxes are settled, your order is released from customs and delivered to you.
9. Completion
You receive your order.
UNDERSTANDING IMPORT DUTIES AND TAXES FOR
Global Customers (non-EU Countries)
For our valued customers outside the European Union, please be aware that your purchases may incur additional import duties and taxes. These charges vary based on your country's customs regulations and are typically applied when your shipment arrives.
We highly recommend consulting your local customs office or relevant authority to determine any additional costs you might incur. These charges are your responsibility and are not included in the purchase price. Being informed about these potential expenses will help ensure a smooth and satisfying shopping experience.
- Choosing a selection results in a full page refresh.
!