At GarSupply, we are committed to protecting and respecting your privacy.

Welcome to GarSupply.com. Your privacy is of utmost importance to us.
This Privacy Policy details how we collect, process, store, and protect your personal data when you visit our websites www.garsupply.com, and use our services.
By accessing or using our websites and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including but not limited to:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Account Information: Login credentials, purchase history, order tracking data.
  • Payment Information: Secure payment details handled by third-party payment processors.
  • Technical Data: IP addresses, browser types, device information, operating system details, and referral URLs.
  • Usage Data: How you interact with our website, including pages visited, items viewed, and time spent on site.
  • Marketing Preferences: Your preferences regarding marketing communications and promotions.

2. How We Use Your Data

We process your data to:

  • Fulfill and manage orders, including shipping and delivery.
  • Provide customer support and respond to inquiries.
  • Improve our website functionality, services, and customer experience.
  • Send transactional emails, promotional offers (if consented), and service-related communications.
  • Comply with legal and regulatory obligations, including tax and fraud prevention.
  • Conduct analytics and research to enhance our business operations.

3. Legal Basis for Processing (GDPR Compliance)

We process your personal data based on the following lawful grounds:

  • Performance of a Contract: To fulfill your orders and deliver services.
  • Consent: When you opt-in for marketing communications or non-essential cookies.
  • Legal Obligation: To meet tax, accounting, or regulatory requirements.
  • Legitimate Interest: For fraud prevention, security enhancements, and service improvements.

4. Sharing Your Information

We may share your information with trusted third parties, including:

  • Service Providers: Payment processors, shipping carriers, and IT support teams.
  • Analytics and Advertising Partners: To improve our services and tailor marketing efforts.
  • Legal Authorities: If required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transition.

5. International Data Transfers

We may transfer your personal data outside the European Economic Area (EEA) when necessary for service provision. We implement appropriate safeguards, including Standard Contractual Clauses (SCCs), to ensure data protection in accordance with GDPR.

6. Your Rights Under GDPR

If you are located in the European Union, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: Limit how your data is processed.
  • Right to Object: Object to certain processing activities, including direct marketing.
  • Right to Data Portability: Receive your data in a structured format for transfer to another service.

To exercise your rights, contact us at info@garsupply.com.

7. Your Rights Under CCPA/CPRA (California Residents)

If you reside in California, you have the following rights:

  • Right to Know: Request details about the personal data we collect, use, and share.
  • Right to Delete: Ask us to delete your personal information.
  • Right to Opt-Out: Prevent the sale or sharing of your personal data.
  • Right to Correct: Request correction of inaccurate personal data.
  • Right to Non-Discrimination: You will not be penalized for exercising your rights.

To exercise your rights, contact us at info@garsupply.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website traffic. These include:

  • Essential Cookies: Necessary for site functionality.
  • Analytics Cookies: Help us understand user behavior.
  • Advertising Cookies: Used for personalized ads and retargeting.

For detailed information, see our Cookie Policy.

9. Data Retention Policy

We retain your personal data only as long as necessary for legitimate business purposes or legal requirements. Once no longer needed, data is securely deleted or anonymized.

10. Data Security Measures

We implement robust security measures to safeguard your personal data from unauthorized access, loss, or misuse, including:

  • SSL encryption for secure transactions.
  • Access controls to prevent unauthorized data access.
  • Regular security audits and risk assessments.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates may be communicated via email.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:

  • Email Address: info@garsupply.com
  • Using our contact us page Contact Now

Last updated: November 19th, 2023